Frequently Asked Questions:

  1. I don't get any results when I use the search function:

    We suggest that you enter large, unique keywords.

    • Words that are commonly used by Abraham such as "inner" may not return results.
    • Small words such as "the" or "you" will be ignored.
    • Please remember that items will be searched exactly as they are typed, computers are VERY literal.
    • Searching by date or other numeric values is not recommended.
  2. The Free Downloads don't work for me.  Help!
    • Go to http://get.adobe.com/flashplayer/ and download the latest flash player for your browser if you have any problems viewing the streaming video clips.
    • Apple's Quicktime player will allow you to listen to the free mp3 downloads.  You can put a free version on your computer at this web site:  http://www.apple.com/quicktime/player/win.html
    • For Windows users the Windows Media Player plugin can be a better option. This is usually included in a standard Windows installation. However, you can download a free copy at the Windows Media Download Center.
    • If you have a dial-up connection it may take a while to download an audio or video clip. Be patient, it may take as much as 15 minutes for anything to happen!
  3. The Daily Quote email is a blank page.  What do I do?

    Go into the Spam filter on your email program and give the domain, abraham-hicks.com, an "approved" status.

  4. When I try to place an order, I'm told my shipping is incorrect.

    Be sure to fill in all fields correctly. For international orders (not in the US) be sure to select "Outside US" for the State/Province field and fill in the "Other State/Province" field.  You must fill in the Billing Address as well. PO Box addresses are not allowed for international or other UPS shipping options. If all else fails, call the office at 830-755-2299 and place your order by phone.

  5. I add items to my shopping basket, but when I try to check out, the basket is empty.

    Most likely you have a cookie problem. 
     
    If you are using Internet Explorer and you have your Privacy Settings set higher than medium-high, you may be losing the cookie that the store uses to track the basket.  We suggest that you turn down your security settings to Medium and try again.  Privacy settings are accessed by the Tool menu, Internet Options, click "Privacy" tab, and move the sliding bar until it says "Medium"
     
    If this is not the problem, then it's possible that a third-party security software such as Norton Security or ZoneAlarm is blocking the cookie. You will have to look in your security software's settings to determine how to enable cookies for our site.
  6. How do I sign up for workshops?

    Call the office at 830-755-2299 or sign up online from the workshops page.

  7. When I insert my CD into my computer, why are the track titles incorrect?

    When you have an active Internet connection and you insert a CD into your computer, the player (e.g., iTunes) will automatically try to access Gracenote® Media Recognition Service. We are currently in contact with Gracenote® for their remedy. Be assured that the incorrect date, city, and track titles do not affect the actual CD playback in any way. You will be hearing the correct CD with the tracks that are labeled on it even if the information displayed on the computer or listening device is incorrect. 
  8. Can the office subscribe, unsubscribe or change my subscription for me?

    Internet law prohibits us from being able to subscribe, unsubscribe or change email addresses for the Daily Quotes. To unsubscribe, just click the "unsubscribe" link at the bottom of the Daily Quote delivered to your email. To subscribe fill in your email address on the home page under the Daily Quote for today's date. To change your email address, unsubscribe and then resubscribe per the previous directions.

  9. Why don't I get my Daily Quotes?  Or, How do I set my spam filter so that I can receive e-mails and daily quotes from Abraham-Hicks?

    The most common reason that our friends do not receive the Daily Quote is because a spam filter is blocking our e-mails.  We suggest you take the following steps to ensure reception of the Daily Quote e-mails:

    1. First check your junk e-mail folder to see if your Daily Quote has landed in there.
    2. See how to add abraham-hicks.com to your email 'Safe List' or Personal Address Book here.  
    3. If this doesn't work, please contact your Internet Service Provider (ISP) and ask them to make sure that abraham-hicks.com is on their white-list or allowed sender list.
  10. When I click the "more" link on a journal excerpt it doesn't work. Or, How do I enable cookies on my browser so that I can sign into the journal section of the website?

    To access the full contents of the Journal section you must sign in with your email address and you must have cookies enabled on your browser. Instructions on how to enable cookies for most browsers are provided here.

  11. What is "MyAccount" used for?

    The MyAccount is used to sign up for a Digital MP3 Subscription programs, Video Playlist Subscription program, Video and MP3 purchases, or to register online for a Workshop. The MyAccount system can not be used for other purchases, daily quote subscription or e-news subscription.

  12. I don't see an answer to my question on this page, is there a way that I can contact customer service through the website?

    You can submit a request to the customer service department.

Abraham-Hicks Publications

P.O. Box 690070
San Antonio, TX 78269

For customer service, call us at:
(830) 755-2299

 

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Website by: Abraham-Hicks Publications